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Sales and Finance: Making Time Pay
May 1, 2004

Sales and Finance: Making Time Pay For many F&I managers, life at the dealership is [...]

Changing the Landscape of F&I
May 1, 2004

Changing the Landscape of F&I Once again the mighty winds of change are rearranging the [...]

The Selling Cycle – Part XI F&I Process
May 1, 2004

The Selling Cycle – Part XI F&I Process The sale has been closed. A change [...]

Desking Deals From the Same Page
April 1, 2004

Desking Deals From the Same Page Now more than ever, sales managers and financial representatives [...]

The Selling Cycle – Part X Close the $ale
April 1, 2004

The Selling Cycle – Part X Close the $ale Successful negotiations lead to closing the [...]

Q&A with Jan Kelly: Sales to Service $olutions
April 1, 2004

Q&A with Jan Kelly: Sales to Service $olutions Q. How can we streamline our service [...]

(A)mending the Customer’s Perception of F&I
March 1, 2004

(A)mending the Customer’s Perception of F&I The recent Dateline television segment and a rash of [...]

Kelly’s Korner: The Right to Reserve
March 1, 2004

Kelly’s Korner: The Right to Reserve Q. What do you know about the California initiative [...]

The Selling Cycle – Part IX Negotiate the Deal
March 1, 2004

The Selling Cycle – Part IX Negotiate the Deal When you say to your customer, [...]

Dealing with Negative Equity
February 1, 2004

Dealing with Negative Equity This article has been written with source information from The National [...]

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