Getting Down To Basics: The F&I Audit Trail

Getting Down To Basics: The F&I Audit Trail One of the F&I basics entails tracking [...]

The Focus Factor

The Focus Factor Q. How does an F&I manager stay focused in a “hurry up” [...]

Negative Equity Second Verse

Negative Equity Second Verse Q. Have you heard about the RV dealer in California and [...]

Customer Care In The Red Zone

Customer Care In The Red Zone Today’s customers are conscientious consumers. They are well-informed about [...]

Tap the Market for Aftermarket Parts/Accessories

Tap the Market for Aftermarket Parts/Accessories When thermometer readings dip, profits begin to slip. Floor [...]

Safeguards Rule At Your Dealership

Safeguards Rule At Your Dealership Expensive mistake . . . Failure to abide by government [...]

Making Space For The Special Finance Case

Making Space For The Special Finance Case There is much to be said for the [...]

Clearing the Way for Trades

Clearing the Way for Trades Q: How can we speed up the process to obtain [...]

The Right Start To A Successful F&I Sale

The Right Start To A Successful F&I Sale Greeting When selling anything, the place to [...]

Making Special Finance Score

Making Special Finance Score Some dealerships have the Internet department work in concert with the [...]