Why F&I?
Why F&I? Even now our industry has some dealerships that either do not have a [...]
12 Steps to F&I Succe$$ – Step XII Review/Revise
12 Steps to F&I Succe$$ – Step XII Review/Revise Big improvements can be accomplished with [...]
Tuning Up Service
Tuning Up Service Recently, I had the opportunity to conduct an education session for a [...]
Negative Equity: Handle with Care
Negative Equity: Handle with Care Q. How are we to handle negative equity? A. Negative [...]
Asleep At The Deal? The True Cost of Protection
Asleep At The Deal? The True Cost of Protection Insurance is two-fold protection. Insurance protects [...]
Put It In Writing
Put It In Writing Q. Why do we need written job descriptions for sales positions? [...]
Who Is Your F&I Manager Working For?
Who Is Your F&I Manager Working For? Follow the Money Recently, I discovered an arrangement [...]
12 Steps to F&I Succe$$ – Step XI Track Perform
12 Steps to F&I Succe$$ – Step XI Track Perform The first step in deciding [...]
Why “I” Will Miss Sales
Why “I” Will Miss Sales How can we achieve our mission in business when we [...]
Kelly’s Korner – Turn Signals
Kelly’s Korner – Turn Signals Q How do you know when to turn a customer [...]