Kelly’s Korner: Step Selling
Kelly’s Korner: Step Selling Currently I am step selling F&I products. Although my production is [...]
Do We Need A Special Finance Department?
Do We Need A Special Finance Department? In the average F&I office in the average [...]
The Selling Cycle – Part III Greeting
The Selling Cycle – Part III Greeting The prospect has been found, the appointment made, [...]
Kelly’s Korner: Holding on to the Front End GP
Kelly’s Korner: Holding on to the Front End GP Q. In the current marketplace, how [...]
Etching Ethics into Retail Pricing
Etching Ethics into Retail Pricing Not long ago an association director asked me how an [...]
Kelly’s Korner: Declining CSI Score
Kelly’s Korner: Declining CSI Score Q. My CSI score is declining because the F&I process [...]
Tie Down Questions to Tie Up the Sale
Tie Down Questions to Tie Up the Sale The presentation is to the F&I manager [...]
The Selling Cycle – Part II The Appointment
The Selling Cycle – Part II The Appointment This is the second installment of a [...]
12 Steps to F&I Succe$$ – Step I Meeting
12 Steps to F&I Succe$$ – Step I Meeting How important are those first few [...]
Lost & Found: Revitalizing F&I Profit Centers
Lost & Found: Revitalizing F&I Profit Centers Many F&I departments still rely on reserve and [...]