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Kelly’s Korner: Trade interview
March 1, 2003

Kelly’s Korner: Trade interview Q. What is the best way to handle the trade interview [...]

Aftermarket Accessorizes F&I
March 1, 2003

Aftermarket Accessorizes F&I Even as experienced managers try to survive on reserve and service agreement [...]

Credit Application – Cornerstone of Making Deals
February 1, 2003

Credit Application – Cornerstone of Making Deals With 88% of Americans financing their large purchases, [...]

Extra Sales Without a Spec. Fin. Dept. – Part III
February 1, 2003

Extra Sales Without a Spec. Fin. Dept. – Part III Prepare Every missed sale can [...]

Kelly’s Korner: Spiffing up F&I Sales
January 25, 2003

Kelly’s Korner: Spiffing up F&I Sales Q. Our sales force holds the view that if [...]

Training: Expense or Investment?
January 1, 2003

Training: Expense or Investment? Training is often viewed as an expense rather than as an [...]

Trading 50% of the profit for 100% of the Liabilty
December 1, 2002

Trading 50% of the profit for 100% of the Liabilty Handling the F&I process in [...]

Extra Sales Without Spec. Fin. Dept.- Part II
December 1, 2002

Extra Sales Without Spec. Fin. Dept.- Part II There is a tremendous amount of additional [...]

Kelly’s Korner-Finding used car lenders. 
November 1, 2002

Kelly’s Korner-Finding used car lenders. Q: I am a used car dealer who until recently [...]

Service Agreements
November 1, 2002

Service Agreements Q. How can I convince my staff to promote service agreements? Some have [...]

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