Kelly’s Korner: Trade interview

Kelly’s Korner: Trade interview Q. What is the best way to handle the trade interview [...]

Aftermarket Accessorizes F&I

Aftermarket Accessorizes F&I Even as experienced managers try to survive on reserve and service agreement [...]

Credit Application – Cornerstone of Making Deals

Credit Application – Cornerstone of Making Deals With 88% of Americans financing their large purchases, [...]

Extra Sales Without a Spec. Fin. Dept. – Part III

Extra Sales Without a Spec. Fin. Dept. – Part III Prepare Every missed sale can [...]

Kelly’s Korner: Spiffing up F&I Sales

Kelly’s Korner: Spiffing up F&I Sales Q. Our sales force holds the view that if [...]

Training: Expense or Investment?

Training: Expense or Investment? Training is often viewed as an expense rather than as an [...]

Trading 50% of the profit for 100% of the Liabilty

Trading 50% of the profit for 100% of the Liabilty Handling the F&I process in [...]

Extra Sales Without Spec. Fin. Dept.- Part II

Extra Sales Without Spec. Fin. Dept.- Part II There is a tremendous amount of additional [...]

Kelly’s Korner-Finding used car lenders. 

Kelly’s Korner-Finding used car lenders. Q: I am a used car dealer who until recently [...]

Service Agreements

Service Agreements Q. How can I convince my staff to promote service agreements? Some have [...]