F&I 20 Group Offers Insights from Lenders
F&I 20 Group Offers Insights from Lenders Daring to share information is what we do. [...]
Svc. Agreements – High Profit, Low Aggravation
Svc. Agreements – High Profit, Low Aggravation Most dealers want to know how to sell [...]
Addressing the Customer’s Inquiry about Rate
Addressing the Customer’s Inquiry about Rate Q. What is the best way for a sales [...]
10 Steps to a More Productive F&I Process
10 Steps to a More Productive F&I Process Dealers frequently ask: “What is the process [...]
Extra Sales Without Spec. Fin. Dept.
Extra Sales Without Spec. Fin. Dept. The world of special finance does not require a [...]
Sharing Lender Insights
Sharing Lender Insights In June one of our F&I 20 group face-to-face meetings hosted a [...]
How does the F&I Manager see every customer?
How does the F&I Manager see every customer? Q. If the F&I manager is to [...]
Customer Service = Higher Profits
Customer Service = Higher Profits For today’s high tech, fast paced customers time is the [...]
Kelly’s Korner: Sending False Records to Lender
Kelly’s Korner: Sending False Records to Lender Q. What are some of the repercussions of [...]
Passing the Buck: Pay Plan Pitfalls
Passing the Buck: Pay Plan Pitfalls The fastest way to create unhappy employees is to [...]