The Web and F&I

The Web and F&I If you are an F&I manager who thinks the Web customer [...]

Fresh Start F&I Production

Fresh Start F&I Production Historically, fresh start deals have limited F&I production. Recognizing that fresh [...]

Dog-Gone Good Deals!

Dog-Gone Good Deals! The dog days of summer will soon arrive to drive your customers [...]

Kelly’s Korner – F&I Assurance: What If Solution

Kelly’s Korner – F&I Assurance: What If Solution Q: Why is it important to assure that [...]

When Business Slows, Train To Grow

When Business Slows, Train To Grow Best Practices For Dealership Training When business slows, training [...]

Internal Auditing for the F&I Department

Internal Auditing for the F&I Department One meaning for F&I is “Found Income”. Unfortunately, some [...]

Managing Sales to Make the Most of Special Finance

Managing Sales to Make the Most of Special Finance In most dealerships, walk on traffic [...]

Kelly’s Korner – Physical Damage Insurance

Kelly’s Korner – Physical Damage Insurance Q The customer has traded in an older vehicle, which [...]

Protection With A Buy Here, Pay Here Operation

Protection With A Buy Here, Pay Here Operation When the dealer is also the lender, [...]

Selling Value: Priceless

Selling Value: Priceless In his blockbuster first book, Selling the Invisible: A Field Guide to Modern [...]