The F&I Express – Station #12 – Watch for Hazards

The F&I Express – Station #12 – Watch for Hazards  The F&I department has hazards, [...]

F&I Express–Station#11-Staffing the F&I Department

F&I Express–Station#11-Staffing the F&I Department The F&I department has three different positions. One person could [...]

F&I Express Station#10-Part of the Management Team

F&I Express Station#10-Part of the Management Team F&I is often a department of one who [...]

F&I Express – Station # 9 – Follow-Up Strategy

F&I Express – Station # 9 – Follow-Up Strategy “No” does not mean never. What [...]

The F&I Express – Station #8 – Compliance

The F&I Express – Station #8 – Compliance  A happy customer takes delivery and drives away [...]

F&I Express-Station#7 Documentation: Tickets Please!

F&I Express-Station#7 Documentation: Tickets Please!Now that we have the customer’s commitment on the protection they [...]

F&I Express – Station #6 -Asking for the Order

F&I Express – Station #6 -Asking for the Order and Isolating Customer ConcernsWe have arrived [...]

F&I Expres-Station#5-Building Value In Your

F&I Expres-Station#5-Building Value In Your  PresentationEach time a customer sees the ticket price for an [...]

F&I Express-Station #4-Boarding the Presentation

F&I Express-Station #4-Boarding the Presentation Station No. 4 – Boarding for the Presentation by: Jan [...]

F&I Express – Station #3 – Office Visit(s)

F&I Express – Station #3 – Office Visit(s) At Station No. 1, the F&I manager [...]