Kelly’s Korner – Some Things Old & Some Things New

Kelly’s Korner – Some Things Old & Some Things New Q. My file cabinets are [...]

Schooling The Sales Team On F&I

Schooling The Sales Team On F&I One of the best ways to ensure that F&I [...]

Timely Matter$

Timely Matter$ Time matters most when money matters. Ask any F&I representative. On most customer [...]

Leasing In The Linelight…Again

Leasing In The Linelight…Again For the past few years leasing has been dormant. A dealership [...]

Kelly’s Korner

Kelly’s Korner Q. Our store has a 90-day warranty on the vehicle’s power train components. [...]

Did You Meet the May Date?

Did You Meet the May Date? Q. What is the compliance date for the Safeguards [...]

An “I” for Industry Education

An “I” for Industry Education Industry education is generally viewed as an expense and precious [...]

Protecting your Customer from Collateral Damage

Protecting your Customer from Collateral Damage The recent assault on F&I practices has overlooked an [...]

F&I In The Line of Fire – Can You Take The Heat?

F&I In The Line of Fire – Can You Take The Heat? F&I is a [...]

Kelly’s Korner – The value of Tracking Performance

Kelly’s Korner – The value of Tracking Performance Q. On the advice of legal counsel, [...]