Sales and Finance: Making Time Pay For many F&I managers, life at the dealership is [...]
Desking Deals From the Same Page Now more than ever, sales managers and financial representatives [...]
(A)mending the Customer’s Perception of F&I The recent Dateline television segment and a rash of [...]
Kelly’s Korner: The Right to Reserve Q. What do you know about the California initiative [...]
Lining for Time Has your CSI score taken a dive lately? Do you suspect that [...]
X-ercising Your Business Shortly after I entered this industry, my first general manager Mr. Herb [...]
The Case for F&I 20 Groups The F&I function is changing at a rapid pace. [...]
Kelly’s Korner: Consistency & Changing Personnel Q. How can the sales business office maintain consistency [...]
F&I And The Safeguards Rule The Federal Trade Commission (FTC) “Standard for Safeguarding Customer Information” [...]
Kelly’s Korner: Spiffing up F&I Sales Q. Our sales force holds the view that if [...]
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