Negative Equity: Handle with Care
Negative Equity: Handle with Care Q. How are we to handle negative equity? A. Negative [...]
Why “I” Will Miss Sales
Why “I” Will Miss Sales How can we achieve our mission in business when we [...]
Kelly’s Korner – Turn Signals
Kelly’s Korner – Turn Signals Q How do you know when to turn a customer [...]
Prospecting For a Bumper Customer Crop
Prospecting For a Bumper Customer Crop Prospecting is not a faucet which can be turned [...]
Down Payment Dollars and Sense
Down Payment Dollars and Sense General managers who ask me to assess below par F&I [...]
Kelly Korner – High Tech Route to Q.T. w/Customers
Kelly Korner – High Tech Route to Q.T. w/Customers For most dealerships F&I represents a [...]
The Rate Wars: Fight Or Switch?
The Rate Wars: Fight Or Switch? Rumor has it, that customers are coming into dealerships [...]
Service Agreements Down?
Service Agreements Down? Customers who lease vehicles are admittedly hard to sell service agreements to. [...]
Tie Downs Gain Yes Responses
Tie Downs Gain Yes Responses Many of you have heard, read, or know about tie [...]
F&I Imprints
F&I Imprints In F&I we crave every opportunity. And sometimes that opportunity knocks as the [...]