The Right Time to Sign on the Dotted Line

The Right Time to Sign on the Dotted Line Q.Should F&I representatives ask their customers [...]

Presenting By The Book

Presenting By The Book A presentation book speeds up any process. It helps to keep [...]

The Performance Track

The Performance Track Whether you work at special finance or mainstream finance, your performance must [...]

Kelly’s Korner – Drumming Up Business

Kelly’s Korner – Drumming Up Business Q. Winter is setting in and the traffic is [...]

Menu MoJo

Menu MoJo Are you one of the F&I producers who continues to resist using a [...]

The Most Profitable Sqare Footage in a Dealership

The Most Profitable Sqare Footage in a Dealership CUSTOMIZATION IS KEY. Progressive dealerships are incorporating [...]

Kelly’s Korner-insurance license for F&I?

Kelly’s Korner-insurance license for F&I? Q. Why do F&I personnel need to have an insurance [...]

Taking the Pressure Out of F&I

Taking the Pressure Out of F&I How’s your CSI rating in F&I? If customers are [...]

Q&A with Jan Kelly: Sales to Service $olutions

Q&A with Jan Kelly: Sales to Service $olutions Q. How can we streamline our service [...]

Making Your Web Site Work

Making Your Web Site Work Technology has made shopping online a new national pastime. The [...]